1. Who we are

SecurePNG is a website operated as part of Sprint Networks. In this policy, “we”, “us” and “our” refer to Sprint Networks. You can contact us at info@sprintnetworks.com or +61 427 055 393.

2. Information we may collect

Depending on how you use the website, we may collect:

• contact details such as your name, work email address, telephone number and company;
• information you include in an enquiry, email, telephone call or WhatsApp conversation;
• technical information normally recorded by web servers, such as IP address, browser type, device information, requested pages and access times;
• security assessment answers or results that you choose to send to us; and
• other information you voluntarily provide during a business discussion or service engagement.

3. Contact form and assessment data

The Contact page prepares an email in your own email application. Information entered into that form is not stored in the website database by the form itself. You can review the prepared email before sending it.

The free security assessments calculate results in your browser. Your answers are not automatically sent to Sprint Networks. We receive assessment information only if you choose to email results, contact us about them or otherwise provide them to us.

4. How we use personal information

We may use personal information to respond to enquiries, provide requested information or services, arrange consultations, assess business requirements, maintain and secure the website, improve our services, keep appropriate business records and comply with legal obligations.

We do not sell personal information.

5. Disclosure and service providers

We may disclose information to trusted providers that support website hosting, email, communications, analytics, security or professional services. We may also disclose information where required by law, to protect people or systems, or in connection with a business transaction. Providers are expected to handle information only for the relevant purpose and with appropriate safeguards.

6. Overseas handling

Some technology or communication providers may process or store information outside Australia. Locations can vary depending on the provider and service configuration. Where Australian privacy law applies, we take reasonable steps appropriate to the circumstances before using overseas providers. Contact us if you would like further information about providers relevant to your interaction.

7. Cookies and website analytics

The website or its service providers may use essential cookies, server logs or analytics technologies to operate, secure and understand use of the site. Browser settings can usually limit cookies, although some website functions may be affected.

8. Security and retention

We use reasonable administrative and technical measures designed to protect information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system is completely secure. We retain information only for as long as reasonably required for the relevant purpose, legal obligations, dispute resolution or security.

9. Access and correction

You may ask whether we hold personal information about you and request access or correction by emailing info@sprintnetworks.com. We may need to verify your identity and may refuse or limit a request where permitted by law. If we cannot fulfil a request, we will explain why where appropriate.

10. Privacy questions and complaints

Send privacy questions or complaints to info@sprintnetworks.com. Please provide enough detail for us to investigate. We aim to acknowledge complaints promptly and provide a response within a reasonable period. If you are not satisfied and Australian privacy law applies, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

11. Changes to this policy

We may update this policy when our services, technology or legal obligations change. The date above shows when it was last updated.